Join Us for Live Streaming Classes
We are in our first week of live streaming and so far, despite a few learning curves, it feels so good to be able to connect with each other! The tech is still a little tricky for some of us but we're all helping each other through it and are learning a lot quickly! Hopefully this page will help you navigate live streaming and deal with any issues you may be having. So far, students who have made it in to live streaming have been very happy with the experience. Hopefully if you've been having trouble, this page will help.
When you enter a live-stream class, you can check in with your teacher. Many of us are still taking requests and questions at the start of the class! It's your choice to allow your practice to be visible to us here at the studio or you can choose to turn your camera off and practice along with your teacher and fellow students. Students are muted during class so we can keep the background noise to a minimum but teachers will check on you throughout class if your camera is turned on.
Here's How To Join Us....
Currently you can access our live-streaming with MindBody, which is our studio management software. If you've been taking classes at Shine, you already have an account. If you are just joining us, it's easy to create your account. To access Live-Streaming you'll want to be sure that you have your current email address in your account and that you know your password. Once registered for a live-stream class you'll need to access the link that will be sent to your email address 30 minutes before class. BE SURE TO CHECK YOUR JUNKMAIL for the link as many people's links from Shine / MindBody are ending up there.
Step by Step directions to join us for livestream.
I know it's a lot! Many people are getting on with ease in signing up at our MindBody Portal accessed by the "Sign Up" button on the top of our web pages. But.... some people are having some difficulties so I'm trying to cover it all here step by step.
Make sure that you can sign in to your MindBody account or create a new account which can be merged later. You'll want to have the email you use to register for class and your Shine MindBody password handy when you sign-in for your live stream. Click here to go to Shine's MindBody portal. (You can always access Shine's MindBody portal by clicking the red "Sign Up" button on our website pages.)
From Shine's MindBody portal, go to the "Classes" tab and click the "Sign-Up" link next to the classes you want to take from the class schedule page.
Payment for virtual classes - We need to use separate passes and pricing for our virtual and in-person classes. We're working on figuring out pricing for our virtual classes at this time. For now we've set up a "you choose" option. If you're just testing it out or are struggling financially right now you can choose the Seva pass which is a free class with a one-day expiration. We've also created $8 and $12 options so you can choose what feels fair to you right now. I'm still working on this page but soon you'll be able to click here if you want to know what to do about your in-person passes. We are accepting old passes as donations to support the studio, you can have your pass extended if you need it, and/or you can also have your in-person passes to virtual classes. In the short term email us with any class pass concerns!
Once you "sign up" for a virtual class you are registered and the system will send you an email link from "MindBody" 30 minutes before the class. Be on the look out for the email as it may end up in your junk mail.
As long as you are registered and don't receive, or can't find the email link, you can also log-in to www.mindbody.io. (You may need to update your password to gain access to this site.) On the mind body.io site, you can view your "schedule" from the drop-down menu on the top right and access the class from there.
The Live Streaming system works better on some systems and not at all on others. Click this link for more info about having success on the Live Streaming portal. I've also included an image at the bottom that gives a quick overview of what browsers and systems work best together. So far it seems that Google Chrome gives people the most ease in use and iPhone users are having success on Safari. (Don't know what your browser is? I have a note for you about that at the bottom.)
If you need help with anything, please email us. We want to support you and know that tech can be quite intimidating. Maybe we can all use this time to get more fluent in the digital world with hopes of opportunities for human connection soon returning.
About "the browser."
Your browser is the application you use to navigate the web. Many of us take our browser for granted but certainly for our current live-streaming capacity, all browsers are not equal. We are having good success on our Mac with Google Chrome. Students with iPhones are using Safari with success.
If you surf the web with a browser that is not compatible with Live Streaming, you can download Google Chrome with your current browser and then when you get on MindBody live streaming using Google Chrome on your desktop to Live Stream. Click here for Google Chrome if you are having trouble with your current browser.
If your screen looks black, you can try hitting refresh.